HD Live Scans

We now offer HDlive baby scans at both of our ultrasound clinics, so whether you visit us in Cardiff or in Bristol, you can be sure that your 3D/4D scan will yield exceptionally high-quality imagery!


To give you an idea of just how magical the HDlive experience can be, we thought we'd share a few of the comments that we've received from expectant parents who have tried it for themselves. All of the quotes below are from real people who really attended a 3D/4D scan at a First Encounters clinic and reviewed the experience online, either on our Facebook page or here on our website.
  • Joannah, a lady who recently visited our Cardiff clinic, describes her 4D scan as "an amazing, magical experience", complimenting the welcome she received from our staff before adding that "to see our little baby girl's face was an experience beyond words".

  • "Seeing my granddaughter was an emotional and wonderful experience," says Svonne, a grandmother-to-be who recently attended a scan at our Bristol clinic. Her review goes on to praise the crispness and clarity afforded by our HDlive scanning technology: "The detailing was just so wonderful - I've come away knowing more about what she looks like, and even more excited to meet her!"

  • As Emily - another of our Bristol customers - recently found out, some unborn babies demand a little patience before striking the perfect pose for our sonographer. However, we're all about perseverance here at First Encounters, and we always do our best to get a good shot...even when the star of the show is feeling camera-shy! "Our baby was being cheeky and hiding its face," says Emily in her review, "but the staff were very patient and got some great pictures."

  • A woman named Gail left the following review on our Facebook page after accompanying a pregnant friend of hers to an appointment at our Cardiff branch: "I went with my friend to her scan and it was amazing - we could see everything very clearly. Would definitely recommend to anyone thinking of having a 4D scan, plus the Heartbeat Bears are amazing!
Huge thanks to all the customers who take the time to review their First Encounters experience online - you can view loads more customer comments on our Reviews page. Alternatively, if these testimonials have you itching to see your own child in crisp HDlive footage, please click here to browse our available scan packages.
Baby Gender
 
Expectant parents are often very keen to discover the gender of their unborn baby, and understandably so - knowing the gender is one of those things that really helps you to feel closer to your little bundle of joy. The people who come to our clinics for gender scans frequently tell us that the baby seems a lot more 'real' to them once our sonographer has revealed whether it's a boy or a girl, and besides, finding out the sex is a nice little milestone to get excited for when the birth itself still seems a long way off.
 
With all of that in mind, it's easy to see why mums-to-be and dads-in-waiting might want to attend a gender scan as soon as possible. But attend a gender scan too early in your pregnancy, and it may be impossible to accurately identify the gender - a foetus doesn't develop sexual characteristics until a few weeks in, and nothing conclusive will actually be visible on an ultrasound scan until a little while after that.

What's the earliest I can have a gender scan?

Here at First Encounters Ultrasound we don't offer any gender confirmation scans before 16 weeks gestation. Other scan providers may offer slightly earlier scans, but we would strongly recommend that you do not attend a baby gender scan until at least the 16-week mark. Any earlier, and your baby probably won't have developed sufficiently for accurate gender identification.

Is it worth waiting a little longer?

While we're happy to provide gender scans from 16 weeks onwards, it's worth bearing in mind that not all babies develop at the same speed. Very occasionally, someone will come in for gender confirmation at 16 weeks and the sonographer still won't be able to find positive visual confirmation of the baby's sex. In these cases, we'll usually offer a complimentary re-scan at a later date (we'll never guess the gender if we're not confident in our prediction!) but to avoid disappointment, you may wish to wait an extra few days just to make sure that your baby has developed to the point where we're able to identify the gender.
 
 

You may have heard - or read - about the 'Doppler' heart monitors that are currently very popular among expectant parents. Dopplers are small handheld devices that use ultrasound technology to monitor your unborn baby's heartbeat, ostensibly giving you an easy way to hear your child's heartbeat in the comfort of your own home.

It's easy to imagine why these devices have become so popular. They are relatively cheap to purchase, and when they work, they enable you to hear the heartbeat (a very moving experience for many parents-in-waiting) without having to visit a hospital or a private ultrasound clinic.

But there's one problem with Dopplers that we've come across time and again: they sometimes fail to find a heartbeat. Unborn babies tend to move around and change position a lot (especially prior to 30 weeks gestation), and this means that it is often very difficult to find the right spot. And even if you do find the right spot, there's still no guarantee that you'll hear anything - our highly-trained sonographers occasionally struggle to pick up an audible heartbeat, and that's with a visual representation of the baby on-screen.

When a Doppler fails to deliver an audible heartbeat, it can understandably be a source of panic for the mother. In the majority of cases, the foetus turns out to be absolutely fine, but getting stressed and rushing to the hospital is neither healthy nor a particularly enjoyable experience when you're pregnant!

This isn't to say that Doppler monitors should necessarily be avoided. They have provided many heartwarming moments for expectant parents, and in some cases, they can be a great source of reassurance. However, they can also have the opposite effect, breeding panic when in reality the unborn baby is perfectly healthy. Please bear this in mind before using a Doppler, and remember that these handheld home devices are no substitute for a full ultrasound scan carried out by a registered health professional.

We have seen a few scan providers who do offer home visits, but these really are best avoided, for the following reasons:
  • Portable scanning equipment is generally inferior to the state-of-the-art machinery found in the best ultrasound clinics

  • Plugging equipment into an unprotected power source may result in electric shock to the mother / baby

  • As explained here, regulated scan providers in England are not allowed to perform home scans as regulation only extends to a clinic environment
As much as we'd like to offer our clients the full First Encounters experience in the comfort of their own homes, there are simply too many obstacles - we wouldn't be able to deliver the professional, high-quality service that's available in our clinics.

Click here to see details of our ultrasound clinics in Cardiff and Bristol, or visit our Scan Packages page to browse the baby scan packages we offer.
First Encounters Safe Scan
Here at First Encounters Ultrasound, we are dedicated to the safety and wellbeing of everyone who visits our clinics. No matter which of our scan packages you select, we want you to feel completely confident and reassured when you choose us as your scan provider.

As you browse our website, you will likely see our 'Safe Scan' badge on a number of different pages. This is our own personal seal of quality, and it represents our commitment to keeping you safe from potential hazards and health risks when you undergo a First Encounters baby scan.

We accomplish this in two ways: by employing experienced, qualified sonographers and by using certified state-of-the-art scanning equipment from the world's leading supplier.

Our Sonographers

Our sonographers - the members of staff responsible for carrying out each scan - are all qualified health professionals who are capable of identifying diagnostic issues as well as capturing high-quality souvenir imagery. Every First Encounters sonographer is registered with either the Health Professionals Council (HPC) or the Nursing and Midwifery Council (NMC), which means that they meet these regulators' exacting standards in a range of important areas such as hygiene and professional behaviour.

All of our sonographers are fully qualified, fully trained, and highly experienced. They all hold postgraduate diplomas and know exactly how to conduct a safe scan that gets the best possible results for the expectant mother while keeping her and her unborn child completely protected throughout. 

Our Equipment

The equipment we use to carry out our scans is all supplied by GE Healthcare, the world's leading manufacturer of ultrasound/baby scanning equipment. Our 2D, 3D and 4D scans are performed using the GE Voluson E6, with HDlive technology that's capable of capturing clearer, crisper images than ever before.

More importantly, though, all of our machines are rigorously tested and certified safe for use, so rest assured that your safety will be preserved no matter what type of scan you opt for.

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There are countless ultrasound clinics operating in the UK today, but many of them don't go anywhere near far enough in the safety measures they take. An alarming number of scan providers don't employ registered health professionals or use certified scanning equipment, and this approach can unfortunately lead to dire consequences.

Here at First Encounters, we do everything we possibly can to ensure the safety of you and your unborn child. Click here to browse our available scan packages, or feel free to contact us now if you have any further questions.
Reasons to choose First Encounters Ultrasound
 
As demand for 4D ultrasound scans increases, we're seeing more and more new people entering the field and offering to provide baby scan experiences at competitive prices. Sadly, the quality of the service provided varies hugely from one company to the next, and it's heartbreaking when expectant parents pay for a private scan and end up with low-grade images that are barely even worth sharing.
 
Here at First Encounters, we strive to deliver the best possible service to our customers. We firmly believe that we're head and shoulders above most scan providers operating in the UK today - here are 10 reasons why:

1. We are an approved and regulated scan provider.

First Encounters Ultrasound is registered with and approved by the Care Quality Commission. As a CQC-regulated provider, we ensure that you are cared for by qualified healthcare professionals (our sonographers) who are licensed to perform ultrasound scans using equipment that is certified safe for purpose.

2. We employ licensed sonographers who are qualified and experienced.

All of our sonographers are registered with the Health Professionals Council, the regulator for health professionals throughout the UK. In order to achieve HPC-registered status, one must meet the Council's standards for training, behaviour, health/hygiene, and professional skills. Many of the 4D ultrasound scan packages currently flooding the market are NOT carried out by registered healthcare professionals, which could mean that potential complications with your pregancy go undetected.

3. We use advanced GE Healthcare equipment with HDlive technology.

Our scans are carried out using the latest GE Voluson E6 ultrasound machines, with genuine HDlive technology. GE Healthcare are the #1 manufacturer for the baby scan sector and their equipment is championed by legitimate scan clinics across the globe - no other unit comes close to the standard of clarity that our machines produce (especially when it comes to 4D HDlive scans).

4. Our equipment is certified safe for purpose.

Every piece of machinery we use to carry out our customers' baby scans is inspected, tested, and certified safe for purpose. Many scan providers, sadly, do not meet this standard, using uncertified and potentially unsafe equipment that puts both mother and baby at risk.

5. We are accomplished in both diagnostic and souvenir imaging.

Our sonographers specialise in diagnostic ultrasound scanning, meaning that they are qualified to carry out your souvenir scan AND assess the health and growth of your unborn child. 

6. We provide printed pregnancy reports with every scan.

Everyone who undergoes a scan at one of our clinics also receives a First Encounters pregnancy report. This is a detailed document containing all the information we gather during your scan, such as gestation age, estimated due date, various measurements, and the position of your baby inside the womb.

7. All of our employees are trusted, caring professionals.

We've already described the qualifications and accreditations that our sonographers hold, but just as important is the friendly, caring approach employed by everyone here at First Encounters, from our administrative staff to the sonographers themselves. We do everything we can to make each customer feel totally welcome and completely at ease when they come for their scan.

8. Our scans are carried out in a relaxed, spacious clinic environment.

As mentioned above, we're committed to ensuring that expectant parents feel relaxed and at ease in our clinics. Our clinics are comfortable and modern, with enough space to accommodate everyone who might attend. We also maintain very high standards of hygiene and safety within our clinics.

9. Children, family and friends are always welcome.

Each scanning room has space for up to 6 guests. You are more than welcome to bring anyone you wish, including friends, relatives, and even young children who are eager to say hello to the newest member of the family!

10. We offer a comprehensive and competitive range of scan packages.

Unlike many providers who simply offer a single 'one-size-fits-all' scan package, we have ten different packages to choose from. The best package for you will depend on the type of images you wish to capture, how far along you are, and the souvenirs you want to take home after the scan. Click here to compare the available options.
 
Still not convinced? Take a look at our Reviews page, or look at what our customers have been saying about us on Facebook!